Privacy Policy

Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Nigeria Solar Marketplace (the ‘Site’) and informs you about your privacy rights and how the law protects you. We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

Information You Provide: This applies to all information collected or submitted on the Nigeria Solar Marketplace website. On some pages, you can order products and/or services, make requests, and manage your supply chain. The types of personal information collected on these pages include:

• First Name and Last Name
• Address, State, Province/City, Postal code & country
• Email address
• Phone number(s)
• Company name
• Company type
• Company financial status
• Company certifications
• Company staff & management details
• Company projects/portfolio details
• Client/Sponsor/Supplier details
• Position
• Website

Information We Collect Automatically: To improve our website and other services, we may collect information about your device’s operating system, Internet Protocol (IP) address, device type, time zone, and browser type. Additionally, as you browse the Site, we collect information about the individual web pages or content that you view, search terms, time spent, and information about how you interact with the Site. Technologies employed to achieve this include:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Use of Your Information

We use the collected data for various purposes:

• To provide and maintain our Site: Including monitoring the usage of our Site.
• To manage your account: To manage your registration as a user and provide you access to different functionalities available on our Site.
• For contract performance: To develop purchase orders, compliance, monitoring, and execution of contracts for goods, works, or services.
• To contact you: We use your contact information for updates, communications regarding functionalities, products, or contracted services, and security updates.
• To provide industry news and offers: To inform you about other goods, services, and events we offer or by other trusted third parties relating to your area of expertise as a business entity. You may choose to opt-in or opt-out of such offers.
• For analytics purposes: To analyze data, identify usage trends, determine the effectiveness of our promotional campaigns, and improve our offerings.
• For targeted advertising: Using non-identifying and aggregate information to design our website and share with advertisers.

Sharing Your Information

We may share your personal information in the following scenarios:

• To provide and maintain our Site: Including monitoring the usage of our Site.
• For verification purposes: We may send your provided certificates and project details to the issuing organization or project sponsor for authenticity verification, only with your consent.
• For B2B matching: Our recommendation algorithm analyzes provided data to suggest the best fit for buyers or procuring entities.
• Compliance with laws: To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to protect our rights.

Data Security

We prioritize the security of your data. AWS services like AWS Amplify and AWS Elastic Beanstalk provide robust security measures, including:

• Encryption: Data is encrypted in transit and at rest.
• Secure Coding Practices: Adhering to AWS’s security best practices to ensure code security.
• Regular Security Audits: Regularly conducting security audits and vulnerability assessments.

Data Retention

We will maintain your business information for our records unless and until you ask us to delete this information.

Data Transfer

Your information is processed at our operating offices and in any other places where the parties involved in the processing are located. This may include transferring data to and from servers hosted on AWS, which comply with global privacy and data protection laws.

GDPR Compliance for EU Residents

If you are a European resident, you have the right to access, correct, update, or delete your information. We process your information to fulfill contracts or for other legitimate business interests. Your information may be transferred outside of Europe.

Children’s Privacy

We do not collect or maintain information from those we know are under 18, and no part of our website is structured to attract anyone under 18.

How to Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into the Site. You can correct factual errors in your information by sending us a request that credibly shows the error. We take reasonable steps to verify your identity before granting access or making corrections.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ‘Last updated’ date. You are advised to review this Privacy Policy periodically for any changes.

Certifications

Our company is committed to maintaining high standards of data privacy and security. We leverage AWS services, which adhere to the following compliance and security certifications:

• ISO/IEC 27001:2013 Certification: Certificate Number: AWS-ISMS-001
• SOC 1, SOC 2, and SOC 3 Reports: Available upon request. Report IDs: SOC1-2024, SOC2-2024, SOC3-2024
• PCI DSS Level 1 Certification: Attestation of Compliance Number: PCI-AOC-2024
• FedRAMP Authorization: Authorization ID: AWS-FedRAMP-2024
• GDPR Compliance: AWS Data Processing Addendum (DPA) available upon request. To obtain the DPA, please contact us at feedback@nigeriasolarmarketplace.com or visit the AWS GDPR Center.

These certifications are a testament to our dedication to ensuring that your data is handled with the utmost care and security.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at secretariat@solarmarketplacenigeria.com or phone at +2349165446160.

Our customer service hours are Monday – Friday, 08:00 – 17:00 hrs GMT+1.